Personnel Ethical and Professional Conduct Code

This code of ethics and conduct guides the conduct of all Freedom Institute of Higher Education personnel.

1. Personnel will provide the highest standards of service in all dealings with their learners, clients and stakeholders. Freedom Institute of Higher Education personnel will:

  1. Deal with each person fairly, equitably, without prejudice and with due regard for his/her values, beliefs and life experiences;
  2. Accept the rights of others to make independent choices, to take responsibility for decisions reached, and to engage in self-direction and self-development;
  3. Preserve confidentiality-privacy;
  4. Be honest;
  5. Seek appropriate consent before disclosure of information;
  6. Acknowledge and be professionally objectivity over institutional pressures and personal interests and the declaration of any factors which might limit the impartiality of services or supports provided;
  7. Undertake professional development to stay properly educated, experienced and qualified according to international standards;
  8. Recognise the boundaries of our competency and arrange for appropriate personnel to undertake work based on the best interests of our learners, clients and stakeholders;
  9. Provide accurate, current and relevant information;
  10. Value high standards of professional competence and strive to offer high standards of professional knowledge, skills and expertise and 
  11. Be committed to the principle of life-long learning to maintain and improve both our professional growth and the development of our knowledge, skills and competence.

2. In promoting programmes or services to new clients, Freedom Institute of Higher Education will:

  1. Represent all experience, education, and services honestly and accurately;
  2. Describe accurately the services being offered;
  3. Honestly represent professional qualifications and affiliations;
  4. Provide comprehensive and clear costing (costs are not hidden or staged);
  5. Provide clients with a range of options and ways to achieve their aspirations;
  6. Support the development of holistic internal organisational knowledge, skills, attitudes and values with a view to supporting excellence and quality in education and
  7. Provide advice and options in a responsible manner with the interests of the learner, client and stakeholders in mind.

3. In conducting education or professional development, Freedom Institute of Higher Education personnel will:

  1. Provide education only in those areas in which are well qualified;
  2. Base education on the best and most recent research and informed opinion and
  3. Strive to meet the specific needs of learners, clients and stakeholders.

4. In dealing with materials provided by the learners, clients and stakeholders Freedom Institute of Higher Education personnel will:

  1. Consider all materials to be confidential and
  2. Request and receive written permission before using any participant materials outside the institute situation, and then protect the anonymity of the learner unless given prior permission to disclose those names.

5. In dealing with intellectual property in all forms, Freedom Institute of Higher Education personnel will:

  1. Observe all relevant national and international laws, legal precedents and best practices;
  2. Avoid illegal or unreferenced use, in presentations and publications, of others’ materials and
  3. Support the protection of others’ intellectual property.

6. In creating materials Freedom Institute of Higher Education personnel will:

  1. Provide material which meets the needs of the intended readers;
  2. Write copy in accordance with relevant laws, regulations, and professional standards;
  3. Be rigorously honest and accurate in representation of products or services when writing sales or promotional materials for any party;
  4. Advise when written materials and practices are not consistent with the ethical standards of the professional community.
  5. Undertake work that is specifically suited to and fit for purpose.

7. In relating to other organisations Freedom Institute of Higher Education personnel will:

  1. Encourage a spirit of cooperation and collegiality within the education community;
  2. Maintain the highest integrity in obtaining information and in contacting them;
  3. Give only honest and accurate references for others, or none at all and
  4. Compete openly and fairly for learners and clients.

8. If affiliated with other educational institutions, Freedom Institute of Higher Education personnel will:

  1. Meet all obligations to the educational institution and to the learners in the institution;
  2. Meet the terms of any contract signed with the educational institution as they apply to any work;
  3. Use facilities and supplies of the educational institution for work only if the institution approves of such use and is adequately recompensed for it and
  4. Avoid conflicts of interest and proactively advise of any potential conflict.
  5. Freedom Institute of Higher Education personnel will prioritise learner achievement and support needs over all other interests.

It is here acknowledged that this Code of Conduct and Ethics draws upon the Monash University Career Consultants Code of Ethics (
Note: The FI of HE regards learners as clients.