FREEDOM Personnel & Faculty
Dr AK Shukla
MD and MBA (Otago University)
Facilitation Foci: Health and Management Studies
About A K
Before moving to New Zealand Dr Shukla undertook a Bachelor in Medicine and Bachelor in Surgery at the DMCH Medical College and hospital in India and completed a surgical residency at the Northern Railway Central Hospital. He has experience as a Surgical Registrar, Research Project Consultant, Project Consultant, Health Project Manager, Assistant Professor and hospital Chief Operations Officer. In 2015, A K undertook a Master of Business Administration focussed in Healthcare Policy through Otago University business and preventative and social medicine departments.
Career highlights include: designing and imparting health courses to people, and designing highly effective Primary Healthcare programmes to reduce hospital admissions by 20%. He has in the past been honoured with a general Officer Commendation Medal for Meritous Service-beyond the call of duty and a Medal for providing Primary Healthcare services.
A K has extensive applied experience in project management and leadership. He has worked in quality improvement and in the development of a systematic research portfolio in healthcare development with evidence-based policies in both public and private sectors. A K can offer expert supervision in the fields of health, management, project management, facilitative management, applied leadership and health system improvements and enhancements.
Recent publications/research in progress
1. Research marketing report of New Zealand Trade and Enterprise data for TracPlus. (LAND. SEA. AIR. (n.d.). Retrieved March 06, 2017, from https://www.tracplus.com)
A K is currently working on a number of projects including:
Book (forthcoming) “The Medic”- a collection of stories which highlights the courage of medical personal in saving lives of civilian and serving personal in the battlefield displayed by New Zealand troops and other NATO allies during operation Enduring Freedom.
Peer-reviewed paper (forthcoming) “A framework: How to make New Zealand Health primary healthcare organizations equity based”.
Currently researching community models of treatment of non-communicable diseases
Collaborative project with Returned Servicemen’s Association: Military Leadership in war
Australasian College of Health Service Management; Returned Services Association; Dunedin Young Professionals.
Tchg.HE, LCOC, B.Sc(Acc), MBA
Hugo has worked extensively in business and accounting education and has many years work experience as an accountant and auditor in Argentina at an advanced level. He is a member of the Professional Association of Economic Sciences College of Business Colleges in Argentina. He has also worked in Customs, pharmacy and biological laboratories, fishing, printing, entertainment, retail, restaurant, rental and health product development areas.
A lifelong learner Hugo has undertaken advanced education in economics, mathematics, Investment Evaluation, Linex, International Trade, International Commerce, and Money laundering. He enjoys teaching business, providing services to accounting and auditing clients and commenting on economic policy areas.
Professional Association of Economic Sciences College of Business Colleges, Argentina
B.Com(Acc) Hons, MBA, PGDipFin.
Facilitation Foci: Business, Governance & Retail Education Facilitator
Abhishek has a Bachelor of Commerce, Accountancy (Honours) from the University of Calcutta and a Masters of Business Administration (MBA), Marketing and Finance. He is currently completing his PhD at the University of Waikato. Abhishek’s goal is to help leaders and ‘change makers’ to succeed more easily. His efforts are guided by the values of impact and genuine caring and concern for others. Abhishek seeks to liberate the potential for genius that is present in every person and every system; and then to help point it in the direction that matters most for their world. Abhishek has diverse work experience in Executive Retail Sales Management (Insurance), Sales Management, Agribusiness insolvency, Currency Management, Research Assisting, Tutoring and academic programme reviewing. Abhishek serves as Treasurer on the Board of the International Higher Education Curriculum Design and Academic Leadership Society. A skilled communicator Abhishek is highly effective in supporting adult learners to succeed and supporting business people to analyse themselves and progress, he has a special interest in Governance capability building.
Abhishek is currently pursuing a PhD in Finance at the University of Waikato and has published peer reviewed research related to empowering, sustaining and understanding small business failure and survival in New Zealand. Abhishek is also currently studying to be a professional educational facilitator.
Recent publications/research in progress
1. Duppati, G., & Mukherjee, A. (2015, 24th February). Empowering small business enterprises by harnessing the power of large businesses: Evidence from New Zealand Paper presented at the University of Waikato Sustainability Symposium, Hamilton, New Zealand.
2. Mukherjee, A., Bird, R., & Duppati, G. (2014). Regulation of CSR expenditure: The Indian experience. University of Waikato, Hamilton, New Zealand.
3. Duppati, G., Scrimgeour, F., & Mukherjee, A. (2014). CSR and Business Performance: Evidence from Business Survival and Failure in New Zealand. Paper presented at the Sixth Annual Meeting of the Academy of Behavioural Finance & Economics, Los Angeles, CA, USA.
4. Duppati, G., Scrimgeour, F., & Mukherjee, A. (2014). Profit making and profit taking approaches of survival and failure businesses in New Zealand: A Sustainability perspective. Waikato Management School, New Zealand.
Abhishek is currently involved through Leader Greatness Ltd. in an Outright Success Programme: a personal excellence programme for leaders, business owners and entrepreneurs that focuses on strengthening the attitudes, habits and skills necessary for sustained achievement. The programme focuses on accelerating personal and professional achievement through weekly mastermind meetings, a cyclical focus on goal setting, inspiration, accountability, leverage and learning, and a balanced model of success spanning achievement, personal well-being and the maintenance of important relationships.
Dr Donn Pjongluck
B.B.A. M.B.A. M.Sc. D.B.A.
Facilitation Foci: Business and Marketing Studies Facilitator
Donn holds many distinguished academic qualifications including B.B.A, M.B.A, M.Sc and D.B.A from prestigious universities including the University of Manchester (England, UK), George Washington University (D.C., USA) and the Paris School of Business (Paris, France). Donn has over eighteen years’ experience teaching at leading South East Asian academic institutions and has been recognized as one of the ‘Top Ranked Senior Lecturer’, as voted by students in Bachelor and Master programs he has taught. Donn has extensive experience supporting companies and individual SMEs in determining and communicating their differentiation in a way that attracts international business.
Donn has supervised over seventy theses and independent studies at Stamford International University in the areas of Strategic Management and Logistics and Supply Chain Management. He also has extensive experience as a curriculum Advisor, providing assurance of learning, student advising and Mentorship and industry linkages for MBA students at Assumption University. Donn has experience teaching in numerous areas of business including but not limited to: industrial strategic management, feasibility analysis and management, technology and innovation management, manufacturing planning and control, logistics and supply chain management, transportation and warehouse management, purchasing and procurement, industrial safety management, labour management, international logistics management, project management, organization development, project evaluation, supply chain management, logistics management, brand management and retail management.
Recent publications/research in progress
1. Donn Pjongluck. (2016). How family businesses in Thailand can position themselves strategically for a sustained competitive advantage, Bangkok, Thailand.
2. Donn Pjongluck. (2015). Strategic Entrepreneurship Through Knowledge Management by Small and Medium Sized Family Businesses in Preparation for the Emerging ASEAN Economic Community (AEC), Bangkok, Thailand.
3. Donn Pjongluck. (2014). Family Business Succession Management: An investigation into the predominant theories and frameworks used to create success within Thailand, Bangkok, Thailand.
4. Donn Pjongluck. (2013). Strategic Renewal Through Corporate Governance by Small and Medium Sized Family Businesses in the Emerging ASEAN Economic Community (AEC), Bangkok, Thailand.
BSc, ACS (Comp), LLB (Hons) and LLM (Northumbria University)
Facilitation Foci: Legal, Marketing and Management
Arwyn has worked as a Head of Department for Legal Studies at College PTPL (affiliated to MSU University) for 16 years and later as a Senior Lecturer at HELP University in Malaysia and was also actively involved with recruitment and marketing. He taught papers in law for the UK Degree Transfer programmes and the University of London External programme. He specialised in Constitutional law, Law of Tort and English Legal System. A speaker of four languages, Arwyn’s community work ranges from disaster relief & supporting welfare organisations (as an ALERT CADET Squad Leader and Second Lieutenant), a volunteer with Community Fruit Hamilton, in addition to supporting orphanages as a church member.
Arwyn’s expertise in marketing and academics has given him special insights and understandings into international learner needs and the challenges they face. A highly effective writer and editor, Arwyn contributes in writing marketing materials, and interacts with learners, parents, agents and education institutions internationally.
Work undertaken in the past has also included general academic administration and the provision of professional development on good teaching practices, academic writing, boosting research performance, E-learning, psychology of learners and learning, assessment methods, neuro linguistic programming, cyber law, bench marking learning outcomes, management of legal courses and programmes.
Recent publications/research in progress
1. Arwyn Singh. (2015) ‘The Election Commission of Malaysia: Challenges and Prospects’. Conference paper presented at the 6th Asian Constitutional Forum, National University of Singapore, December 2015
2. Arwyn Singh. (2014) ‘Managing Elections – Who does it better? A comparative analysis of election regulators in Malaysia and the UK’. Conference paper presented at the UUM International Conference on Governance 2014
3. Arwyn Singh. (2012) ‘Perhaps the time is right for the Election Commission of Malaysia to enhance its independence and impartiality’ (2012) HELP Law Review
4. Arwyn Singh. (2012) "Liberalisation of absentee voting and procedures in Malaysia”. Published on-line by the International Malaysian Law Conference
5. Arwyn Singh. (2010) “Sanctioning stem cell patents on the basis of morality: Lessons from Europe and the USA” (2010) HELP Law Review
6. Arwyn Singh. (2011) “Malaysians residing overseas are denied the right to vote as absent voters: Reform to the postal ballot process”. Conference paper presented at the University Technology MARA on ‘Emerging Issues in Public Law: Challenges and Perspectives’
Arwyn is currently planning a project in collaboration with FREEDOM faculty and involving several businesses in Cambridge, a small Waikato town. This project will involve an Appreciative Inquiry into local businesses and will identify opportunities to improve efficiency.
Dr Nelleke Bak
BA (Ed), BA (Hons), MA, PhD (University of the Western Cape)
Facilitation Foci: Research Methods and Research Supervision
Before moving to New Zealand in May 2015, Dr Nelleke Bak was the Director of Postgraduate Studies at the University of Cape Town, where she was responsible for overseeing postgraduate policy, streamlining systems, encouraging appropriate innovation, developing educational resources and providing academic and professional development opportunities for 8,500 postgraduate students and 320 postdoctoral fellows. Prior to this role Nelleke was Professor of Education Policy Studies at the University of Stellenbosch, South Africa, Associate Professor-Director of National and International Scholarships at the University of Alabama in Birmingham, USA, Director and Chief Curriculum Developer of the South African Nation Responsible Gambling Schools Programme, Associate Professor, Director of Postgraduate Enrolment and Throughput at the University of Western Cape South Africa and, and at the start of her career a teacher and School Head of Department. Through her positions, Nelleke has developed significant skills in the areas of postgraduate teaching, supervision (both Masters and PhD students), resource development and academic management and leadership. Nelleke speaks three languages fluently, has gained an outstanding Teacher Award, is an experienced facilitator and has developed curricula – class-based and web-based resources for diverse audiences.
Nelleke’s research interests include philosophy of education, critical and scientific reasoning, curriculum design, teaching-facilitation quality, ethics and postgraduate education. In addition, she has written a series of guides for postgraduate students, postdoctoral fellows, administrators and supervisors including: Research Proposal Guide, Thesis Guide, Supervision Guide, Guidelines for the Administration of Master’s and Doctoral Students, Guide to Academic Writing, Guide on Avoiding Plagiarism, Guide on Managing Postdocs, Publishing from your Thesis, a Supervision Starter Pack and has co-written a Student Survival Guide. Nelleke has published in numerous journals, written a book entitled Completing your Thesis: A Practical Guide (van Schaik, 2004) and has contributed to a range of publications. Nelleke’s main research interests include ethics of the Built Environment, Scientific Reasoning and Critical Thinking, Supervision Relationships and Practices, Youth Gambling and High-Risk Behaviour.
Recent publications/research in progress
1. Bak, N. (2015). Complementary models of supervision. Acknowledged contribution in In Holness, L. Growing the Next Generation of Researchers. Cape Town: UCT Press.
2. Bak, N. (2011). Professionalising the supervision relationship: A reply to Waghid, Fataar and Hugo. South African Journal of Higher Education 25(6): 1047-1061.
3. Bak, N. (2007). Taking Risks Wisely, Grades 7-9. The South African Responsible Gambling Trust: Johannesburg (Piloted version: 2007; final version: 2010)
4. Bak, N. (2004). How to Complete Your Thesis: A Practical Guide. Pretoria: Van Schaik’s.
Professional affiliations/Editorial Boards
The South African Journal of Higher Education (1998 - 03)
The South African Journal of Education (2000 - 03)
Law, Democracy and Development (2001)
Cert.MO, NC Adult Ed, Cert AdEd & Tchg, BTchg (ECE),
GradDipAdEdFac (Hons) and PGCertEd. (University of Auckland)
Facilitation Foci: Foundation, Higher Education and Management
Nikki has extensive experience in early childhood, adult, tertiary and higher education settings in management and leadership roles. She has many years experience as a NZQA National Moderator and has held various roles including visiting supervisor, tutor, lecturer, education facilitator, programme leader, campus manager, institutional academic manager, learner support manager, youth guarantees programme manager and foundations studies programme manager. Nikki is an expert in applied educational facilitation, management and leadership areas and especially in the area of highly effective holistic learner support systems and the applied challenges educators face in tertiary-higher education contexts today.
Nikki is also currently International Co-ordinator of the International Higher Education Curriculum Designer & Academic Leaders Society where she supports those interested in learning about quality higher education curriculum design to work collegially together and to share and publish about their work in this education sub-field.
Nikki was the major subject of an Ako Aotearoa investigation which studied the turning around of learners’ lives in a South Auckland education setting. The investigation examined the journey learners with histories of educational failure made and their transformations as they gained professional degree qualifications with the support of Nikki and her teaching team. Nikki gained Ako Aotearoa Hub funding and published a paper outlining the learner’s transformation and identified the key variables supporting the learner’s changes.
Recent publications/research in progress
1. Anne Schofield. (2008), Lisa Walker, Nikki Going, Supporting Academic Success by Minority Group Students in Private Training Establishments, Ako Aotearoa Research grant.
Nikki is planning a longitudinal project entitled ‘Leading Effective Holistic Learner Support’. This research will examine and identify the factors and support systems that create and encourage better learning outcomes for students.
Higher Education Research and Development Society of Australasia (HERDSA)
Eliot G. F. Henderson – Business & Retail Education Facilitator
Eliot has worked in education related roles as a Museum Education Host and Tour Guide and as an educational programme operational administrator and computer support person in a large tertiary institution. He has also worked for over 5 years in retail distributor, customer service and retail management roles (including sole management). Past employers include Waikato Museum, Te Wānanga O Aotearoa, Cadbury’s, Simply Squeezed and Shell NZ. Eliot makes valuable contributions to the management team in the areas of Operations, website, student management system administration, quality management system maintenance and reporting and at times caters professionally for Institute functions as well as facilitates education programmes in Business and New Zealand Studies for the FREEDOM Institute of Higher Education.
Eliot’s research interests lie in facilitating business improvement (systems, decision-making and community responsibility). Eliot is planning a Legacy Leadership Project based aimed at promoting small changes in people’s habits that can make a large impact on their quality of life. Eliot is currently completing a double major Bachelor in Social Sciences and Marketing and an Advanced Certificate in Educational Facilitation.
Dr Donald Joyce
CertAd&Tert.Ed, BSc (Hons), and PhD, (University of Cambridge)
Facilitation Foci: Research, Information Technology and Research Supervision
Donald has a vast and successful background as a Lecturer, Senior Lecturer, Professor, Academic Quality Adviser, Group Facilitator and Mentor in both university and polytechnic settings in New Zealand and overseas. Donald has held positions at Unitec, Massey University and the Universities of Auckland, Cambridge, Newcastle-on-Tyne, Otago, Oxford, Papua New Guinea, and the South Pacific. He has also served as chair of the National Advisory Committee on Computing Qualifications (NACCQ). Academic quality system work has included contributions and leadership roles related to academic issues, academic integrity, academic standards, academic statutes, appointments and promotions, postgraduate studies, preliminary studies, undergraduate studies, and university status. Donald has directed qualifications from certificate to doctoral level, served on two NZQA panels, acted as a subject expert for a PTE’s application for approval and accreditation of a degree and as a degree monitor at three institutes of technology.
Donald’s research interests have in the main focussed on academic integrity, assessment and learner success, programme development, delivery and review. Recent publications include a textbook used in 13 countries, 66 papers in conference proceedings (17 international and 49 national), 35 other conference presentations (11 international and 24 national) and 20 journal papers (9 international and 11 national). Successful supervision of Master’s and doctoral learners is also a key skill and area of experience. Donald is a highly competent, innovative and methodical consultant who can provide clients with quality solutions, systems and materials.
CAdEd, B.Sc. (Statistics - Gold Medal), M.Sc. (Statistics), & M.Phil. (Statistics)
Facilitation Foci: Business and Quantitative Research
A qualified adult educator and talented mathematician, statistician and quantitative research analyst, Foram gained a Gold Medal award for her Statistics studies in India. Foram then began her teaching career in high schools and through private mathematics coaching in India. This experience created a strong base for the education work she undertook in 2003 when Foram moved to New Zealand with her family. Foram initially focussed on language teaching and joined a private provider as an ESOL (English for speakers of other languages) tutor. Since her start in higher education in New Zealand, Foram has progressed from Diploma Tutor, Marketing Coordinator, Programme Leader, Campus Manager, Head Tutor to an Institutional Director of Studies. Foram has an array of international networks and education and business contacts in New Zealand and India and is an enthusiastic and hardworking advocate for the projects and interests of those she works with. Foram can provide vital multi perspective which is often a key to project and market entry success.
Over the past years Foram has successfully led a number of projects at national and international level and has been involved in strategic planning, EER preparation, NZQA panel defences, academic leadership decision making, quality assurance, curriculum development, plus international and national marketing and recruitment planning and implementation. Foram has also worked in the university sector in New Zealand and is currently undertaking a PhD in Mathematics education. Foram is a capable consultant with special skills in the support and development of international student markets, market planning, analyses and market entry as well as in curriculum development areas.
Susan F. Stevenson (nee Graham)
DipTchg, HDipTchg, AdDipTchg, CTT, BritScrtDip, DipRec&Sp,
AISTD (Ball. London), AISTD (Lat. London), MNZFATD (Lat.NZ)
BEd, PGDip Arts (Education), GradDipCD&AL(Hons) and M.Ed
(University of Otago)
President (Academic and Research)
Higher Education, Health and Business
Educational Facilitator and Consultant
Susan has held a range of senior management and leadership roles including University Staff Developer, Research Manager, Senior Lecturer, Department Head and Research Fellow, specialist Degree Programme Curriculum Advisor/Designer/Developer, NZQA Approvals and Accreditations Advisor, National Academic Manager, and multiple charitable trust and company directorships. She is currently the President of the International Higher Education Curriculum Designer & Academic Leadership Society. Susan was a USA, UNESCO Scholarship Recipient and has chaired an NZQA Subject Advisory Group as well as research and ethics committees. In 2006, Susan founded House of Montrose Limited, and is now a ‘hands on’ Chief Executive Director of this leading business and education consulting company who trades as ‘NZCDI Business and Education Consultants’ and the highly successful ‘New Zealand Curriculum Design Institute’, a NZQA Registered and Approved Course Owner organisation. Susan has lead or contributed to numerous level 1 to 9 qualification designs or re-development projects and was appointed as an NZQA degree approval and accreditations panellist/chair in 2010.
Susan has been successfully engaged in advanced educational, academic and business leadership, facilitation and research activities for over 30 years in New Zealand. She has experience in managerial and leadership roles in various context including schools, museums, polytechnics, wananga, businesses and universities. Areas of specialist expertise include institutional and staff capacity building, curriculum design and advanced transformational learning by individuals and organisations. Susan’s consultancy work focuses on organisational quality development, quality facilitation and learning, curriculum design, effective and continuously improving quality management systems and applied leadership.
Recent publications/research in progress
1. Susan Stevenson. (2015). Work-integrated Learning (WIL) experience approach in New Zealand. In (Eds) Sally Brown Learning, Teaching and Assessment in Higher Education: Global Perspectives. London: Palgrave Teaching & Learning.
2. Susan Stevenson. (2015). ‘Professional educational facilitation – a brave new capacity building approach for higher education’. Conference paper presented at Higher Education Group Conference, September 2015
3. Susan Stevenson. (2014). ‘Pushing the refresh button on higher and tertiary education in New Zealand’, Conference paper presented at Tertiary Education Research in New Zealand Conference, November 2014
4. Susan Stevenson. (2012). The Organisation. In (Ed.) Mary Panko Developing A Research Culture, Auckland: Dunmore Press.
Susan is involved in numerous projects with FREEDOM faculty including:
S. Stevenson, Academic Leadership: Uncensored Wisdom(forthcoming)
S. Stevenson, A. Mukherjee and D. Pjongluck, Lifting Leadership Expectations: The Positive Business Model. (forthcoming)
S. Stevenson. A. Shukla, N. Going, E. Henderson, A. Singh. Expectations, Realities and Challenges faced by learners in PTEs (forthcoming)
Susan F. Stevenson. Addressing Inequalities through Innovative Curricula and Professional Higher Education Learner Leadership Education in New Zealand In Intercultural Studies in Higher Education: Policy & Practice. (forthcoming), Palgrave MacMillan
Graeme E. Stevenson
CMech.Fitter, Third Marine Steam Qual.
Graeme has a diverse employment history initially working in the agricultural sector, before undertaking an apprenticeship as a machine operator and becoming an Iron Machinist, Fitter and Turner, Locomotive Maintainer, and the Auxiliary, Caseinating, Unit and finally a Panel Operator at the Genesis Huntly Power Station. He has an interest in mathematics and has served as a finance director at governance level for three companies, one family trust and one charitable trust since 2000. Graeme currently has responsibility for all FREEDOM company financial records and operations as well as quality management systems, and works closely with the other Directors and the academic and research President to ensure the smooth and high quality operation of FREEDOM. He is a keen sportsman; plays golf and squash and runs when time allows. Graeme authored a children’s book entitled ‘Where is the Pot Lid?’ which was inspired by a conversation with one of his sons. Graeme has an interest in quality education that supports independence and positive contributions to family and society.
Lokiah Gurram Ravaniah
BA (Eng Lit), MA (Journalism and Mass Communication), PostGrad Dip in Applied Informatics
IT and General Support Co-ordinator
Lokiah aspires to work as an English language facilitator where he can use his English language knowledge & training skills, Pearson Test of English language and IELTS testing systems knowledge to support the community and build long-lasting relationships with learners. Lokiah has extensive experience in information technology and support having worked as a Systems Analyst and Network Engineer for a leading Telecommunications company (NBN Co Ltd) in Melbourne, and as the Business Process Lead for TELSTRA Corporation in Gurgaon & Chennai, India. Lokiah worked as an outbound sales consultant for 3 Mobile Network (UK client). Most recently, Lokiah volunteered as a computer mentor for the Hamilton City Council. In this role, he assisted members of the public with their computer related queries and provided practical one on one help for computer users.
Expertise and achievements
Lokiah is adept and proficient with various computer programmes and software including AUTOCAD, Windows 95, XP, 7, 8, 10, OFFICE Suite, legacy and mainframe applications. He has outstanding communication skills and has been awarded several customer-client awards in his various roles including ‘Customer-Centric Employee’ and ‘Best outbound caller’ by Tata Consultancy Services, ‘Bravo Classic Call Award’ and ‘Second Best Topper’ by Sutherland Global Services.
Executive Co-ordinator: Systems and Facilities